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Privacy Policy

Maintaining the privacy of our clients is of the upmost importance to us. This Privacy Policy describes how we collect and use the personal information collected about you on www.citiskyhomeloans.com and third-party service providers.

By continuing to use this Website, you agree to the terms of this Privacy Policy and the collection, use, disclosure, and storage of your personal information as described by this Privacy Policy.

What Personal Information Do We Collect?

When you use our Website, we may collect personal information about you. This may include your name, address, SSN, telephone number, email address, income information, or any other information that you submit via applications or other forms made available on our website. Some or all of this information is collected when you request a rate quote, begin an application, or submit an inquiry.

We also will collect certain information related to your activities on our website. This information includes your IP address, your internet browser and operating system type, the date and time of your visit, and the website that referred you to us.

Third Party Service Providers and Web Beacons

Our Website uses cookies and other tracking technologies, such as web beacons (e.g., Google Analytics and Facebook Pixels). These services are used to better understand your use of our website and allows us to make improvements to them. These technologies monitor how the Website is being used, the effectiveness of our ad campaigns, identify problems with the Website, and analyze the traffic of our website. While most browsers allow you to adjust your preferences to reject cookies, some aspects of the website may not work as intended.

Tracking

First party cookies and tracking technologies to not track web users over time or across third party websites. Third-party cookies are used to allow for targeted advertisements on third-party websites. These cookies may track users over time and across third-party websites and services.

How We Use the Information Collected

Personal and anonymous information are used in the following ways:

  • Complete and Fulfill A Client’s Loan Application
  • To Respond to and Fulfill Requests
  • For Marketing Communications that May be of Interest to You
  • To Improve the Website by Means of Interpreting the Analytics
  • For Any Purpose That You Expressly Authorize Us to Do So

With Whom Do We Share the Information We Collect

In addition to the uses described elsewhere in this Privacy Policy, we may catalog collected information in our database and may share it with our affiliates. These third-party vendors provide employment verification, degree verification, title, and/or other necessary services. We do, however, limit the information that we send to such providers and require that our provides only share personal information in manner consistent with our Privacy Policy.

We do not sell, rent or lease our user lists to third parties unless permitted or required by law. We may disclose collected information if we become subject to a subpoena or court order. We may also use and disclose Collected Information to establish our legal rights, to assert or defend against legal claims, or if we believe such disclosure is necessary to an investigation prevention of illegal or fraudulent activities that can potentially threaten the physical safety or well-being of any person.

How We Protect Personal Information

We use reasonable physical, technical and administrative security measures to protect personal information from loss, misappropriation, unauthorized access or improper disclosure. Please understand that no security system is impenetrable and we cannot guarantee that information users provide will be totally secure.

Understanding Your Choices Regarding Our Privacy Practices

When submitting any information via the website or through contact with one of our representatives, you choose what information you would like to provide and submit, as well as whether you would like to receive additional information. It is your right to only share information that you believe is appropriate. Any promotional emails we send will include a link that will allow you to opt out of receiving further correspondence. You can also contact us via email or phone to request the following:

  • what data we have about you;
  • change or correct the information we have about you;
  • delete any information about you that we are not legally required to keep;
  • Express concerns about the use of your data.

Children’s Privacy

Our website is not intended for persons under the age of 18. We do not knowingly, collect, store, or use personal information from children under the age of 13. If we become aware that personal information of a child under the age of 13 was submitted via our website, we will delete it immediately.

For More Information

If you have any questions about this Privacy policy, please contact us at www.citiskyhomeloans.com/contact-us or call 818-797-5555.

This privacy policy was last updated on February 25, 2019

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